Yes, you can absolutely cancel your ride, though we do ask that you cancel at least 12 hours in advance. There are two ways to cancel - you can either click on the trip you’d like to cancel in your SHARE app and press “Cancel”, or you can call the SHARE Dispatch team at 833-283-7483. Please note, if you cancel less than 12 hours ahead of your scheduled trip, cancelation fees may apply.
If you have trouble cancelling your ride from your app, please contact SHARE at the number above.