Rider FAQ
Frequently Asked Questions for Riders
- How to Book a Ride on the SHARE Mobility Rider App
- If I cancel, will I be charged for my ride?
- How do I sign up and schedule my ride?
- How do I contact my SHARE driver?
- Can I change my pick-up time?
- Can I cancel my ride?
- Can I track the driver on the way to pick me up?
- Will SHARE make additional stops? (i.e. gas stations, fast food, grocery stores, etc.)
- What if I only want rides on certain days or certain weeks?
- What if I'm late because of SHARE?
- What is the customer service number?
- SHARE Winter Weather Policy for Riders
- Why are there cameras in the vehicles?
- What is the customer service number?
- Are there tax incentives for my company if I offer this as a benefit to my employees?
- How long will the driver wait for me to be ready?
- How do I know if I am scheduled or not?
- How can I add another rider to my request?
- Can you pick me up first on the route?
- What if I have to leave for an emergency?
- What if my schedule changes in the middle of the day?
- Can I cancel my ride?
- How do I contact my SHARE driver?
- What time will SHARE pick me up?